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Welcome to Transitions Commute Solutions Rider Information Site! Below you will find helpful information and links which can assist you in understanding your transit options. Here at Transitions our mission statement is our goal “To provide holistic, excellence driven, community-focused transportation solutions which empower wellness, employment, education and connectivity through sustainable, affordable and innovative business practices that improve the quality of life for commuters.” And we will make every reasonable modification and accommodation to serve our communities.


Americans with Disabilities Act: prohibits discrimination based on disability

Transitions Commute Solutions will provide wheelchair accommodation provided the chair does not exceed the following dimensions: 30 inches in width, 48 inches in length and the weight of the chair, when occupied, does not exceed 600 pounds.

Transitions Commute Solutions will make reasonable modifications to policies, practices, or procedures when the modifications are necessary to avoid discrimination on the basis of disability or to provide program accessibility to its services, subject to the limitations of Federal Regulations § 37.169(c)(1)–(3).  Individuals requesting modifications to Citrus Connection or Connect Douglas shall contact the Americans with Disabilities Act (ADA) Coordinator and describe what they need in order to use the service. Individuals requesting modifications are not required to use the term “reasonable modification” when making a request.

ADA Coordinator Contact Information:

Shakai Joyner:

ADA Complaint Form:

ADA Complaint Form

Title VI: prohibits discrimination based on race, color, or national origin

Title VI of the Civil Rights Act of 1964 protects people from discrimination based on race, color, and national origin in programs and activities receiving federal financial assistance. The Federal Transit Administration works to ensure nondiscriminatory transportation in support of the mission to enhance the social and economic quality of life for all Americans. The FTA Office of Civil Rights is responsible for monitoring FTA recipients’ Title VI programs and ensuring their compliance with Title VI requirements.

Title VI:

Title VI Complaint Form